Dial 3-1-1 to Access City Services If your wireless or landline phone carrier cannot directly access the City's 3-1-1 Call Center, you can reach us by dialing 865-215-4311.

Public Services Division

Codes Enforcement Office

Solid Waste Office

The leaf collection season begins Nov. 1 and concludes Feb. 1. The Public Service Department crews will visit your neighborhood several times to vacuum your loose leaves.

Please rake your leaves to the edge of the street in an unobstructed area for easy collection. They should be placed in piles at the curb rather than in rows.

Leaves raked to the alley are collected last.

The plastic bags used to hold bagged leaves compromise the mulching process, therefore bagged leaves are collected separately in January. But remember, 5 bulky items can be placed by your garbage can each week for collection, and this includes bagged leaves.

If you have questions about leaf collection call the Service Department Hotline at 865-215-4311.

Last season the City of Knoxville collected over 8,000 tons of leaves that were processed for mulch at Shamrock Organic Industries. Residents and businesses can call 865-524-0109 to purchase mulch from Shamrock.