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HOUSEHOLD GARBAGE COLLECTION
311. One Number. One Call.
Dial 3-1-1 to Access City Services
If your wireless or landline phone carrier cannot directly access the City's 3-1-1 Call Center, you can reach us by dialing
865-215-4311
.
Public Services Division
Codes Enforcement Office
Solid Waste Office
Garbage Collection
Waste Connections
865-522-0078


Household Garbage Pickup

Household garbage is collected weekly by the City's contractor, Waste Connections.

Per City ordinance, all garbage must be in cans with lids.

Up to four 32-gallon cans will be collected from each household. Garbage cans must be set out no earlier than 6 p.m. on the day before or no later than 7 am on the day of collection.

They must be retrieved no later than 9 p.m. on collection day.

Bulky Waste


Bulky Waste is usually picked up the on the same day as your regular household garbage collection. There could be exceptions depending on the size and type of material. Call 311 if it is not picked up in 48 hours.

Regular Trash

Report misses or concerns first to 3-1-1 or with a cell phone 215-4311

Missed pickups reported after 2 PM the day of the missed pickup should, in most cases, be picked up by the end of the next business day.

Report missed pickups as they happen and not after an accumulation of 2 or 3 weeks in a row.

If needed, you can reach Waste Connections by dialing 865-522-0078

City Trash and Recycling Collection on Holidays

Waste Connections, the City contractor for household trash and curbside recycling will make pickups as regularly scheduled on most holidays during the year except for the following: New Year's Day, Martin Luther King Jr. Day, Fourth of July, Labor Day, Thanksgiving Day, and Christmas Day, when they will pickup on the following day after the holiday. If regularly scheduled pickup falls on one of the above designated holidays collections will resume on the next day after the above holiday. Each day after, for that week, collections will be one day behind schedule. For example, if the holiday falls on Monday the collection for Monday will take place on Tuesday. Tuesday's materials will be picked up on Wednesday and so on through Saturday.

 

 

 

 

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