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STORM DRAINS MAINTENANCE
311. One Number. One Call.
Dial 3-1-1 to Access City Services
If your wireless or landline phone carrier cannot directly access the City's 3-1-1 Call Center, you can reach us by dialing
865-215-4311
.
Public Services Division
Codes Enforcement Office
Solid Waste Office
The Public Service Division services the city's storm drain system. This includes the drain pipes, grates and surrounding ditches that feed the drain. The Public Service Division routinely inspects and cleans all storm drains within the city. In addition, the Public Service Division constructs culverts under the supervision of Engineering's Storm Water Section.

When heavy rains cause flooding, and storm drains clog from debris, the Public Service Division responds with an emergency crew to assist in clearing the debris and reopen the drain.

To report a clogged ditch or drain call 865-215-6000.

It's the responsibility of the property owner with creeks running through private property to clean the overgrowth.

 

 

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