PUBLIC SERVICE

Dial 3-1-1 to Access City Services If your wireless or landline phone carrier cannot directly access the City's 3-1-1 Call Center, you can reach us by dialing 865-215-4311. Street Maintenance Alleys Animal Pick-Up Ice and Snow Removal Pothole Patching Right-Of-Way-Mowing Storm Drains Maintenance Street Sweeping Neighborhood Codes Enforcement Abandoned vehicles Dilapidated buildings Dirty or overgrown lots Illegal dumping Solid Waste Services Backyard Composting Battery Recycling Brush Collection Bulky Waste Christmas Tree Collection Computer Recycling Courtesy Boxes Flag Disposal Program Household Garbage Collection Household Hazardous Waste Illegal Dumping and Littering Landfills Leaf Collection Map of Recycling Centers Recycling Recycling Events Solid Waste Transfer Station MISC Links City Tree Board David Brace, Deputy Director dbrace@cityofknoxville.org Room 467, City County Building 865-215-2060 Fax: 865-215-2420 Garbage Collection-Waste Connections 865-522-0078 Recycling Information Call 3-1-1 or 865-215-4311 Solid Waste Management Facility 865-215-6700 Neighborhood Codes Enforcement Call 3-1-1 or 865-215-4311 Street Service Request Line Call 3-1-1 or 865-215-4311 Horticultural Services 865-215-6008 Schedule for Routine Services: Household Garbage collection (Waste Connections) - weekly. Bulky Waste collection - every week with your household garbage. Brush collection - every two weeks from Feb. 1 to Nov. 1. To prevent traffic accidents, please do not place brush piles in streets. Leaf collection - four pickups in each neighborhood between Nov. 1 and Feb. 1. Leaves should be placed in piles along the curb rather than in rows. Street Cleaning - all streets will be swept or flushed on an as needed basis and alley maintenance will be done twice each year. Right-of-way mowing - every four weeks between Apr. 1 and Oct. 15 and as needed at other times of the year. Pothole patching - to report a problem please call 3-1-1 or 865-215-4311 to report potholes which will then be filled as soon as possible. Dead Animal Pick-up - to report a problem please call 3-1-1 or 865-215-4311. Neighborhood Codes Enforcement - to report a problem please call 3-1-1 or 865-215-4311. Construction and demolition debris is not collected by City crews or Waste Connections. You are responsible for this disposal. Leaving construction debris on the curb is a violation. Help Us Help You! There are a few things that citizens can remember that will help keep our neighborhoods safer and cleaner: Brush and other yard waste should be gathered in piles measuring 6' X 6' X 6' and, to prevent traffic problems, should not be placed in the streets. Each home is allowed four 32-gallon covered garbage containers. Large 55-gallon drums will not be emptied by Waste Connections. Tree trimmings and cutting debris created by private companies and/or contractors must be removed by the company. Open burning is prohibited, except as provided by the Fire Prevention Code and state and local air pollution control regulations. Property owners are responsible for keeping their property in a clean and sanitary condition. Visit our Solid Waste Office for information on recycling, composting and waste management.