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The City of Knoxville cares about the privacy of its users. The following summarizes how information transmitted through the City of Knoxville web site is used.

Personal Information

The City of Knoxville does not distribute any personal identifying information about its users. Any personal information submitted through forms or email from the user is considered public information and may be subject to inspection upon request as governed by the Tennessee Open Records Act, Tenn. Code Ann. Section 10-7-503. However, the City will not release this information for distribution to outside organizations or businesses for commercial purposes.

Information Automatically Logged

The City of Knoxville periodically gathers tracking information while users are on this site. This information helps resolve the popularity of our site by various user actions such as web site traffic, page views, number of visitors, etc. Also, the City of Knoxville gathers limited information about its users' connection to our site including the Internet Protocol (IP) address, computer and connection information such as browser, type and version, operating system and platform, the full Uniform Resource Locator (URL) click stream to, through, and from our web site including date and time. An IP address is a number on each computer that determines where information is sent from web servers. This does not identify a user (such as email address), only a computer.


The City site does transfer cookies (alphanumeric identifiers) to your computer's hard drive through your Web browser. This enables us to recognize your browser and provide features and correct viewing.

External Links

This site contains links to other web sites. The City of Knoxville is not responsible for the content or privacy practices of such web sites. These links are provided as a convenience, and inclusion of any link on this web site does not imply endorsement by the City of Knoxville of the web site.

Changes to Privacy Policy

Should any changes occur to the Privacy Policy of the City of Knoxville web site, they will be displayed on this page immediately.

If you have questions regarding this privacy statement, you can contact us at: Webmaster
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