General Information
Easy Steps to Riding KAT
     
 
 


Riding a KAT bus is easy!!
WHERE do you want to go...a movie?  work?  the Mall?  We'll help you get there!

Getting Started...
The Bus Stop...
 The Bus...
 Your Stop...

  KAT System Map

Individual Route Schedule

Getting Started...
        Call KAT at our Customer Information number 637-3000 and our "Transit Agents" will help you plan your trip.
        A KAT system map & individual route schedule maps (available at numerous stores and locations throughout Knoxville, including hotels, banks, and most public buildings) can give you the same information, if you prefer to plan your own trip.
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The Bus Stop...
        Once you have your trip planned, head to your nearest bus stop (with a valid pass, or enough cash to pay your fare).  Arrive about 5 minutes before the bus should be there.  Make sure the bus route number you want is listed on the sign.  Now, you stand, sit, squat, kneel, or lean around the bus stop, keeping your eyes open for YOUR bus.  
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The Bus...  
When you see a bus coming, check the name and number found on the top front of the bus (this is referred to as the destination header).  If it's the route you want, Woo-Hoo!  Raise your hand to flag down your friendly bus operator.
        Hop on, pay your fare, and sit back and relax in the temperature controlled comfort of a KAT bus.  Feel free to check with your bus operator when you get on,if you are unsure about this route or connecting ones.  They are amazingly knowledgeable about KAT routes, (among countless other things!)        
        If you are transferring, before you leave your first bus, tell the driver you wish to transfer.  That way, you'll only pay the cost of a transfer, instead of having to pay full fare on the second bus. 
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Your Stop...
        Ok, let's say you're on the bus, and your stop is coming up.  What do you do?  Push on the yellow or black rubber strips around the windows (If you're on a trolley, pull the cord running along the top of the windows).
        If you do that, you'll hear a "PING!"  The great thing is the bus driver will hear it too, and that is his/her indication that someone would like to get off the bus.  (Remember, Enter the bus through the front doors and Exit through the back doors.  This is just a safety measure for the benefit of all riders).
        Upon departing, thank your driver for what we are sure will have been a wonderful, stress-free experience riding KAT.
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Please email any suggestions or comments concerning KAT to us.
Page updated 05.05.09