City of Knoxville - Civil Service Staff

CITY EMPLOYMENT

Civil Service Department

The Civil Service Department is the employment office for the City of Knoxville. The City Charter establishes a merit system that assures personnel actions are made on the basis of merit and fitness without regard to any political test, affiliation or the like. The merit system provides for the equitable treatment of city employees and provides a work force that is properly trained to deliver the city's essential public services.

Vicki Hatfield, Civil Service Director
vhatfield@cityofknoxville.org

Matt Bradburn, Civil Service Deputy Director
Hiring and employee issues for Administration, City Council, Law Department, and Emergency Management.
mbradburn@cityofknoxville.org

Melissa Foster, HR Analyst, Senior
Hiring and employee issues for the Fire Department, Finance and Accountability, Risk Management, Community Development, Information Systems, Parks and Recreation, Fleet, and 311.
mbfoster@cityofknoxville.org

Nicholas Bradshaw, HR Analyst
Hiring and employee issues for the Police Department, Public Service, Plans Review and Inspections, Engineering, Municipal Court, and Public Assemblies.
nbradshaw@cityofknoxville.org

Michelle Black, Executive Assistant
Questions and information about Civil Service Hearings, Civil Service and Administrative Rules and Regulations, Civil Service forms or drug and alcohol testing.
mblack@cityofknoxville.org

Carol Mahler, HR Office Manager
Questions and information about general application information, new hire orientation, benefits, tuition reimbursements, and general leave issues.
cmahler@cityofknoxville.org

CONTACT INFO
Civil Service Department
City County Building
400 Main Street, Suite 569
Knoxville, TN 37902
Main Office: 865-215-2106
TDD: 865-215-2900
Job Line: 865-215-2562
Fax: 865-215-4270

OFFICE HOURS
Monday through Friday
8:00 am until 4:30 pm

Benefits

City Employment

Civil Service Department

Civil Service Merit Board

Current City Job Openings

FAQs

How to Apply for a Job

How to Apply for KFD

How to Apply for KPD

Register & Set Up Profile

Login to Career Center

Manage Your Account

Check Status of Job Application

Applicant User Manual [PDF]

Zephyree Porter, HR Technician, Sr.
Information and questions about requisitions, drug and alcohol testing, or new employee processing.
zporter@cityofknoxville.org

Mike Hill, HR Technician, Sr.
Information and questions about upcoming training and performance appraisals.
mhill@cityofknoxville.org

Linda Pardue, HR Technician, Sr.
Information and questions about current job openings, application information, or general information.
lpardue@cityofknoxville.org

Linda Copeland, HR Technician, Sr.
Information and questions about the Eligibility Register and scheduled tests.
lcopeland@cityofknoxville.org

Peggy Auel, HR Technician, Sr.
Information and questions about current job openings, application information, or general information.
pauel@cityofknoxville.org