|The Civil Service Department is the employment office for the City
of Knoxville. The City Charter establishes a merit system that assures
personnel actions are made on the basis of merit and fitness without
regard to any political test, affiliation or the like. The merit
system provides for the equitable treatment of city employees and
provides a work force that is properly trained to deliver the city's
essential public services.
Vicki Hatfield, Civil Service Director
Matt Bradburn, Civil Service Deputy Director
Hiring and employee issues for Administration, City Council, Law Department, and Emergency Management.
Melissa Foster, HR Analyst, Senior
Hiring and employee issues for the Fire Department, Finance and Accountability, Risk Management, Community Development, Information Systems, Parks and Recreation, Fleet, and 311.
Nicholas Bradshaw, HR Analyst
Hiring and employee issues for the Police Department, Public Service, Plans Review and Inspections, Engineering, Municipal Court, and Public Assemblies.
Michelle Black, Executive Assistant
Questions and information about Civil Service Hearings, Civil Service
and Administrative Rules and Regulations, Civil Service forms or
drug and alcohol testing.
Carol Mahler, HR Office Manager
Questions and information about general application information, new hire orientation, benefits, tuition reimbursements, and general leave issues.
Civil Service Department
City County Building
400 Main Street, Suite 569
Knoxville, TN 37902
Main Office: 865-215-2106
Job Line: 865-215-2562
Monday through Friday
8:00 am until 4:30 pm
Zephyree Porter, HR Technician, Sr.
Information and questions about requisitions, drug and alcohol testing,
or new employee processing.
Mike Hill, HR Technician, Sr.
Information and questions about upcoming training and performance appraisals.
Linda Pardue, HR Technician, Sr.
Information and questions about current job openings, application information, or general information.
Linda Copeland, HR Technician, Sr.
Information and questions about the Eligibility Register and scheduled