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Civil Service Department
The Civil Service Department is the employment office for the City of Knoxville. The City Charter establishes a merit system that assures personnel actions are made on the basis of merit and fitness without regard to any political test, affiliation or the like. The merit system provides for the equitable treatment of city employees and provides a work force that is properly trained to deliver the city's essential public services.

Vicki Hatfield, Civil Service Director

Matt Bradburn, Civil Service Deputy Director
Hiring and employee issues for Administration, City Council, Law Department, Police Department, Public Service, Public Assemblies, and Emergency Management.

Melissa Foster, HR Analyst, Senior
Hiring and employee issues for the Fire Department, Finance and Accountability, Risk Management, Benefits, Community Development, Plans Review and Inspections, Engineering, Municipal Court, Information Systems, Parks and Recreation, Fleet, and 311.

Michelle Black, Executive Assistant
Questions and information about Civil Service Hearings, Civil Service and Administrative Rules and Regulations, Civil Service forms or drug and alcohol testing.

Carol Mahler, HR Office Manager
Questions and information about general application information, new hire orientation, benefits, tuition reimbursements, and general leave issues.
Civil Service Department
City County Building
400 Main Street, Suite 569
Knoxville, TN 37902
Main Office: 865-215-2106
TDD: 865-215-2900
Job Line: 865-215-2562
Fax: 865-215-4270

Monday through Friday
8:00 am until 4:30 pm

City Employment
Civil Service Department
Civil Service Merit Board
Current City Job Openings
How to Apply for a Job
How to Apply for KFD
How to Apply for KPD
Register & Set Up Profile
Login to Career Center
Manage Your Account
Check Status of Job Application
Applicant User Manual [PDF]

Zephyree Porter, HR Technician, Sr.
Information and questions about requisitions, drug and alcohol testing, or new employee processing.

Mike Hill, HR Technician, Sr.
Information and questions about upcoming training and performance appraisals.

Linda Pardue, HR Technician, Sr.
Information and questions about current job openings, application information, or general information.

Linda Copeland, HR Technician, Sr.
Information and questions about the Eligibility Register and scheduled tests.


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