HOW TO APPLY FOR A JOB
STEP 1: Find out about a Job Vacancy
Applications are only accepted by the City of Knoxville for jobs in which
there is a current vacancy. There are several ways to find out about job
Job Posting Announcements are posted in the Civil Service Department
and in most city offices and recreation centers.
You can see a list of vacancies in the Current
Job Openings section of this website and can obtain the Job
Posting Announcement by selecting the job title that you are interested
The Civil Service Department lists job vacancies in the employment
section of the Knoxville News Sentinel.
You may call our job line at 865-215-2562.
If you are interested in a job that is not currently vacant, you can
not apply, but you can ask to be placed on the waiting list for that
job (for example, Financial Analyst) and a postcard will be sent to
you when vacancies occur in the specified area. You can have your name
placed on the waiting list by calling the Civil Service Department at
865-215-2106 or by coming to our office in Suite 569 of the City County
Building, 400 Main Street in downtown Knoxville.
STEP 2: Apply for a job
If you see a job vacancy that you are interested in and think you may
qualify for that job, you MUST obtain, complete, and submit an official
City of Knoxville application by the application deadline specified on
the job posting announcement. Submitted applications must be signed in
order to be accepted. Applications are available in the Civil Service
Department office in room 569 of the City County Building, 400 Main Street
in downtown Knoxville.
You may also obtain a printable version of the application on this website
by selecting the job title you are interested in on the "Current
Job Openings" page. Once the title is selected, a printable version
of the posting announcement, application, and any additional forms will
appear. You can not fill the forms out on-line. They must be printed,
completed, signed, and mailed or brought in to the Civil Service office
by the stated deadline. Incomplete or unsigned applications will not be
Resumes may be included as a supplement to the application but NOT as
Some positions require additional forms. These forms will be specified
in the job posting announcement and can be obtained in the Civil Service
office or a printable version can be obtained on this website by selecting
the job title you are interested in on the "Current Job Openings"
page. For some jobs, copies of diplomas, transcripts, or certifications
may be required. These will also be specified in the job posting announcement.
Applications must be received in the Civil Service office by 4:30 p.m.
on the stated deadline or must be postmarked by that date. Applications
can not be faxed.
STEP 3: Take the Test
Many City of Knoxville jobs require a written test. If the job for which
you are applying requires a written test, your application may be reviewed
to determine if you meet the minimum qualifications. If your application
is accepted, you will be scheduled for the written test and will be notified
of the date and time of the test. After taking the test, your score will
be sent to you by mail.
Other City of Knoxville jobs require that you complete and submit a written
test called a Training & Experience Questionnaire with your application.
After receiving this form with your application, it will be scored and
you will be notified of your results by mail.
STEP 4: After the Test
After your examination is scored, your results are mailed to you. Test
scores will not be given out over the phone. If you receive a passing
score, your name will be placed on the Eligible Register (a list of all
persons eligible for employment) for that job, ranked in order of score
with the other applicants. Your rank on the register can change as more
applicants are added, hired, or removed.
After the qualified applicants are tested on the knowledge and skills
necessary for a job and passing scores are placed on the Eligible Register,
the five highest ranked applicants are submitted to the department director
for final selection. At this point, the department may call you in for
an interview or to gain additional information. After a selection is made,
Civil Service processes the successful candidate for employment and the
other applicants remain eligible for future vacancies for one year.