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City of Knoxville, Tennessee
Madeline Rogero, Mayor

For Immediate Release
KUB Storm Update Advisory
KUBJuly 6, 2012 - KUB crews have restored power to more than 47,000 customers since a severe storm hit the KUB service territory early Thursday evening. Approximately 8,000 KUB customers, however, are still without power as of 4:30 p.m.

KUB crews continue to work non-stop in rotating shifts to restore power to all customers. KUB brought in seven crews from Ohio earlier this afternoon, and two more local crews will be in the field later today.

All crews are working as quickly as they safely can, given the hazards of downed lines and trees that can conduct electricity - and the danger of heat exhaustion. Due to the magnitude of this storm event, resources from all KUB departments are focusing on helping assess damage, taking water and food to crews in the field, and other duties.

Immediately after the storm hit, KUB began working the jobs that would get power on to critical systems and larger numbers of customers first. KUB has made significant progress, as the number of customers with their power back on and the status update below show.

Outages remain scattered throughout KUB's service area. The many remaining jobs are mostly service lines and transformers that will restore power to only small numbers of customers at a time. Given that, KUB still anticipates that this outage and restoration effort will be a multi-day event and encourages customers to plan accordingly.

Shelter Opening

KUB is working with local government and emergency agencies to coordinate responses. The Red Cross will have an overnight shelter set up beginning at 5:30 at South Doyle High School. Customers can call 311 for a recording listing the shelter location and places people can go to get cool, such as malls, movie theaters, and restaurants.

Restoration Status Update

  • Critical system loads that include communications systems, water/wastewater pump stations, hospitals, and other services vital to public welfare. Complete.
  • Transmission lines (the backbone of the electric system) serving large numbers of customers. Complete.
  • Substation equipment that can impact large numbers, as well. Complete.
  • Distribution lines serving subdivisions, large housing areas, and commercial areas. In progress.
  • Service lines and transformers that serve small numbers of customers. Pending.
  • Service lines and transformers serving individual customers. Pending.

    Large numbers of trees and wires were on the ground following the storm. KUB continues to advise customers that those lines could be energized, and they should stay well away from any downed lines. Also avoid any trees or limbs on the ground as they may be in contact with those lines, as well.

    Customers are also reminded to call KUB at 524-2911 or 1-800-250-8068 to report outages.




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