May 22, 2012 -
In observance of the Memorial Day holiday, KUB's payments centers will be closed
Monday, May 28. The payment centers are located at 4428 Western Avenue, 445 S.
Gay Street, and 4218 Asheville Highway.
Customers with utility emergencies or other immediate needs will still be able to contact
KUB by phone on May 28 at 524-2911 or 800-250-8068. For customer convenience,
online payments can be made anytime at www.kub.org. Secure payment drop boxes are
also available at each payment center location.
Customers may also pay their KUB bills at the convenient PaySite kiosks located in
designated Food City Stores and E-Z Stop Food Markets. The kiosk accepts cash or
checks and provides a receipt (Please note: The kiosk provider, PaySite, charges a
convenience fee of $1.95 per transaction).
Most stores housing the kiosks are open 6 a.m. - midnight, seven days a week. That
gives customers the added flexibility of receiving real-time credit for payments even on
nights, weekends, and holidays, when the KUB Payment Centers are closed. Visit
www.kub.org for a complete list of locations and hours.
KUB is a municipal utility serving Knox and parts of seven adjacent counties and
provides electric, gas, water, and wastewater services to more than 439,000 customers.